A 99.9% Server Uptime

Our shared website hosting system is based on a stable, world–class hardware configuration and a strongly tweaked Linux distro. Thus, irrespective of what your web site is, or how many website visitors you have, or even in case there’s a denial–of–service attack, our machines will stay up and running and your web sites will stay accessible online.

Our Linux shared website hosting service packages feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Other than our cloud hosting platform, we have also built our own internal network in all our datacenters. Everything is based on first–rate hardware components fabricated by Juniper. Moreover, on each router, we have installed a firewall with a sophisticated set of rules to successfully sift out all shady requests.

As a result, in each of our data center facilities – in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center and in our AU based data center, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid for all hosting packages in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not pleased with our hosting services, or if you consider them inadequate, or if you decide that you want a Linux VPS hosting service instead of a cloud hosting package – we will give you a reimbursement, no questions asked.

All domain name registrations are non–refundable, but you will continue to maintain full control of your domain names even if you close your web hosting account with us.

A 30–Day Money–Back Guarantee

24/7 Technical Support

In the event that you operate a web hosting company, your customer service technicians are of foremost importance. This is exactly why we have carefully gathered a highly qualified group of customer service technicians, each with many years of training behind his back. With their help, we offer 24x7 support with each of our hosting plans.

And not just that, our company offers a 1–hour response time guarantee. All help requests are answered within 60 minutes and our average response time is under twenty minutes!

24/7 Technical Support