Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying good quality support in time is our main priority, so that we backup each Linux shared website hosting service plan with a 1–hour ticket response guarantee. After you send a ticket or drop a message, our customer help support team will try all they possible can to give the most adequate remedy for your case and to give you information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is supplied by a team of experienced professionals that are prepared to reply to your question quickly. You are able to speak to the tech support staff by starting a help and support ticket from your Site Control Panel or by posting us an email. On business days, you may as well call us on the telephone or take advantage of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers an extensive practical knowledge base that is integrated into all sections. In each part, you will find a Help control key which will load for you a variety of step–by–step guides on how to apply a selected element or accomplish a certain action. In addition, we have produced course video lessons to help you get a better idea of the Control Panel’s interface.