1 hour ticket response
We are devoted to supplying a fast and adequate response to every client support ticket sent by a customer. Our competent customer support team representatives will review your question and will think of the most effective option. We offer a 1–hour response time guarantee for all helpdesk tickets. As a matter of fact, the average ticket response time has proven to be 20 minutes.
A Top–Quality Customer Support Service
Each member of our technical support team has lots of years of experience in the Linux shared website hosting service business and the majority of them have been with us for at least five years. They are all eager to answer all your questions in the most efficient way possible.
An Easy–to–Navigate Help Center
To help you find a quick hint on how to use a certain service, we have integrated a really intuitive Help section in our Site Control Panel. You can search through a broad collection of web hosting account administration articles and website administration articles, have a gaze at the F.A.Q. repository or check out our how–to video tutorials.
